Vaginal discharge or odour
Changed vaginal discharge or a noticeable odour? Check whether it fits bacterial vaginosis and can be treated online. Quinn checks for pregnancy or STI risk first — if it fits, a clinician can prescribe antibiotic treatment.
- No appointment or video call
- NZ clinician reviewed
- Pay only if approved
What to expect
Talk to Quinn, our AI assistant. A NZ clinician reviews your history and decides your care.
- If the pattern fits bacterial vaginosis, a clinician may prescribe antibiotic treatment
- An uncertain pattern, pregnancy, possible STI or pelvic symptoms may need a swab, test or examination
Is this service right for me?
Start an online assessment if…
- The discharge and odour follow a typical, uncomplicated pattern
- There is no pregnancy, STI, pelvic-pain, fever or unusual-bleeding concern
Use another service first if…
- Pelvic or abdominal pain, pain during sex, fever, sores or abnormal bleeding
- Pregnancy, possible STI exposure, first or uncertain symptoms, or repeated recurrence
When to get care sooner
Some symptoms need urgent or in-person care.
See your GP if you…
- don't improve with treatment
- get symptoms coming back
- get pelvic or abdominal pain
- get a fever
- get pain during sex
- get abnormal bleeding
About vaginal discharge or odour
Bacterial vaginosis happens when the natural balance of bacteria in the vagina is disrupted. It commonly causes a change in discharge or a fishy odour. But other infections and STIs can look similar. So an uncertain pattern needs a closer look before treatment.
- A thin or changed vaginal discharge with a noticeable fishy odour
- A familiar pattern without pelvic pain, fever, sores or unusual bleeding
How your online consultation works
No appointment or video call to book. See the current clinician review time before you start.
- Tell QuinnDescribe your concern in your own words. Quinn, our AI assistant, gathers the information for your clinician.
- Clinician reviewA registered NZ clinician reviews your history and decides your care. They may ask for more detail.
- Receive your careApproved documents are saved in My care. Any prescription goes to your chosen pharmacy.
Keep your usual GP. You choose whether to share your approved consultation summary with your usual practice.
What we’ll ask about
Answer naturally. Quinn follows up on what matters to your situation, using these topics for the assessment.
- Discharge, odour, irritation, duration and previous similar episodes
- Pelvic pain, bleeding, fever, sores or possible STI exposure
- Pregnancy, medicines, allergies and treatments already tried
Frequently asked questions
Does a male partner need treatment?
Routine treatment of male partners is not recommended because the reviewed sources do not show that it reduces recurrence.
Does douching help treat or prevent bacterial vaginosis?
No. Douching doesn't help and is linked to a higher chance of it coming back.
Can bacterial vaginosis come back after treatment?
Yes, it's common for it to recur. If it keeps happening, an in-person check can look for the underlying reason and discuss longer-term options.
Fees and practical details
Your consultation fee is shown before submission. Your card is charged only if care is approved; medicine and pharmacy costs are separate.