Repeat prescriptions online
An eligible regular medicine refill. The service is confirmed for the person receiving care after sign-in. You are only charged if a clinician approves it.
- No appointment or video call
- NZ clinician reviewed
- Pay only if approved
What to expect
Talk to Quinn, our AI assistant. A NZ clinician reviews your history and decides your care.
- If the medicine is eligible and the request is safe, a clinician decides the appropriate supply
- If it cannot be repeated online, we explain why and direct you to the right care
- If you choose a bridge, arrange the needed assessment before it runs out
Does a regular medicine refill fit?
Start an online assessment if…
- This is a regular medicine at the same dose, for the same reason
- You can confirm the medicine, strength and directions from its pharmacy label
Choose a different service if…
- You need a new medicine, a dose change or a repeated bridge
- The medicine is controlled, specialist-managed or an antibiotic
- Your symptoms are new, changing or getting worse and need a fresh assessment
How regular medicine refills work
The refill service is selected for the person receiving care after sign-in. It is not for a new medicine or a dose change.
- Your regular medicine may run out before your usual clinician can see you
- You know the medicine name, dose and how you normally take it
How your online consultation works
No appointment or video call to book. See the current clinician review time before you start.
- Tell QuinnSign in, choose who needs care, then confirm the regular medicine and dose.
- Safety checkQuinn asks one focused question at a time and uses the health information you have already provided.
- Clinician reviewA NZ clinician approves the refill or explains the safer next step.
Keep your usual GP. You choose whether to share your approved consultation summary with your usual practice.
Frequently asked questions
Is every regular medicine eligible?
No. Controlled medicines, antibiotics and specialist medicines need different care. Routine blood tests alone do not rule out a repeat. A clinician checks every request.
How much medicine can I request?
The service available for the person receiving care is confirmed after sign-in. A clinician decides whether a prescription and the requested supply are appropriate.
What does it cost?
It is free to submit the request. You are only charged if a clinician approves the refill, at the price shown on this page. Enrolled under-14s are free. Medicine and pharmacy costs are separate.
What happens if this service is not suitable?
We explain the next step and direct you to the right care.
Fees and practical details
Your consultation fee is shown before submission. Your card is charged only if care is approved; medicine and pharmacy costs are separate.