Eczema flare treatment online
A flare of eczema you already know? Get it reviewed online. Quinn checks it's not infected or unusually severe first — if it fits, a clinician can recommend a steroid cream.
- No appointment or video call
- NZ clinician reviewed
- Pay only if approved
What to expect
Talk to Quinn, our AI assistant. A NZ clinician reviews your history and decides your care.
- For a familiar eczema flare, a clinician can recommend moisturiser care and may prescribe a steroid cream
- A clear photo of the eczema flare is required before this consultation can be submitted
- Infection, eye-area, severe, widespread or unusual eczema needs prompt in-person review
Is this service right for me?
Start an online assessment if…
- The diagnosis is already established and this looks like the usual mild or moderate flare
- There are no signs of infection, eye-area disease or a rapidly spreading new rash
Use another service first if…
- Blisters, punched-out sores, weeping, crusting, pain, fever or rapidly spreading redness
- Eye involvement, widespread severe inflammation or a rash unlike the usual eczema
When to get care sooner
Some symptoms need urgent or in-person care.
Call 111 now if you…
- feel very unwell
See a doctor today if you…
- notice the skin becoming weepy
- notice the skin becoming crusted
- develop pain in the skin
- notice blisters
- notice the rash spreading quickly
- develop a fever
- feel generally unwell
See your GP if you…
- the flare doesn't settle on this plan
- get infections that keep coming back
- notice it's affecting a large area of your body
About eczema flare
Eczema is a long-term skin condition that causes dry, itchy, inflamed skin, often flaring up and settling over time. This check is for a flare that looks like your usual eczema pattern, not a first-time diagnosis.
- Dry, itchy, red or sore skin in the usual eczema areas
- A flare resembling previous eczema rather than a new or unexplained rash
How your online consultation works
No appointment or video call to book. See the current clinician review time before you start.
- Tell QuinnDescribe your concern in your own words. Quinn, our AI assistant, gathers the information for your clinician.
- Clinician reviewA registered NZ clinician reviews your history and decides your care. They may ask for more detail.
- Receive your careApproved documents are saved in My care. Any prescription goes to your chosen pharmacy.
Keep your usual GP. You choose whether to share your approved consultation summary with your usual practice.
What we’ll ask about
Answer naturally. Quinn follows up on what matters to your situation, using these topics for the assessment.
- Affected areas, itch, soreness, sleep disruption and how this compares with usual eczema
- Blisters, punched-out sores, weeping, crusting, spreading redness, fever or eye involvement
- Treatments used, flare frequency, pregnancy, medicines and age
Frequently asked questions
Is eczema contagious?
No. Eczema itself isn't an infection and can't be passed to others. But a flare can sometimes become infected with bacteria. That needs different care.
Can I use the steroid cream on my face or in skin folds?
Some areas, like the face, neck and skin folds, are more sensitive. So a clinician will usually recommend a lower-strength cream and different instructions for those areas.
Can children have this checked the same way?
Yes, from 6 months old, though babies under 12 months need a lower-strength steroid cream than older children and adults.
Fees and practical details
Your consultation fee is shown before submission. Your card is charged only if care is approved; medicine and pharmacy costs are separate.