Hay fever treatment online
Sneezing, itchy eyes or a blocked nose that comes and goes with the seasons? Get your hay fever reviewed online, including what has and hasn't helped. Quinn checks for chest symptoms or a one-sided problem first — if it fits, a clinician can prescribe a steroid nasal spray.
- No appointment or video call
- NZ clinician reviewed
- Pay only if approved
What to expect
Talk to Quinn, our AI assistant. A NZ clinician reviews your history and decides your care.
- For typical hay fever, a clinician can recommend suitable allergy treatment
- If another condition such as sinusitis fits better and online care is appropriate, Quinn can suggest its consultation
- Urgent warning signs or a problem requiring examination need in-person care
Is this service right for me?
Start an online assessment if…
- The pattern is recurring, trigger-related and otherwise typical of hay fever
- You can describe what you have tried and there are no chest or one-sided warning signs
Use another service first if…
- Breathlessness, night-time cough or wheeze, or increased reliever use
- Persistent one-sided blockage, loss of smell or repeated nosebleeds
- Severe eye-area pain, eye swelling or a change in vision
When to get care sooner
Some symptoms need urgent or in-person care.
See a doctor if you…
- develop chest symptoms
- get a fever or facial pain suggesting a sinus infection
- notice a constant one-sided blockage
- notice a loss of smell
- have recurrent nosebleeds
- have no improvement after 4 weeks of regular treatment
About hay fever
Hay fever is an allergic reaction in the nose and sometimes the eyes. It's usually triggered by pollen, dust or another familiar allergen, rather than an infection. It often follows a seasonal or recurring pattern tied to that trigger.
- Repeated sneezing, an itchy nose, clear runny nose or nasal blockage
- Itchy or watery eyes and a pattern linked to seasons or known triggers
How your online consultation works
No appointment or video call to book. See the current clinician review time before you start.
- Tell QuinnDescribe your concern in your own words. Quinn, our AI assistant, gathers the information for your clinician.
- Clinician reviewA registered NZ clinician reviews your history and decides your care. They may ask for more detail.
- Receive your careApproved documents are saved in My care. Any prescription goes to your chosen pharmacy.
Keep your usual GP. You choose whether to share your approved consultation summary with your usual practice.
What we’ll ask about
Answer naturally. Quinn follows up on what matters to your situation, using these topics for the assessment.
- Sneezing, itch, runny or blocked nose, eye symptoms, timing and triggers
- Wheeze, reliever use, facial pain, one-sided blockage or nosebleeds
- Treatments tried, pregnancy or breastfeeding, medicines and allergies
Frequently asked questions
What causes hay fever?
It's an allergic reaction to something in the environment, commonly pollen, dust or a similar trigger, rather than an infection.
Can hay fever be prevented?
You can reduce flare-ups by limiting exposure to your trigger. For example: keep windows closed on high-pollen days, dry bedding indoors, and wear wrap-around sunglasses outside.
Does hay fever ever go away for good?
It often keeps recurring each season or with each exposure to the trigger. Many people find their symptoms are well controlled with regular treatment during flare periods.
Is hay fever linked to asthma?
It's common for the two to occur together. That's why chest symptoms, like wheeze or increased reliever use, are checked before recommending online treatment.
Fees and practical details
Your consultation fee is shown before submission. Your card is charged only if care is approved; medicine and pharmacy costs are separate.