Medical certificate (sick note) online
If approved, you receive a signed PDF covering the dates supported by your illness history.
- No appointment or video call
- NZ clinician reviewed
- Pay only if approved
What to expect
Talk to Quinn, our AI assistant. A NZ clinician reviews your history and decides your care.
- If your history supports it, a clinician may approve a signed medical certificate
- The clinician may change the dates, ask for more detail or recommend an assessment
- If approved, the signed PDF is emailed to you and saved in your account
Can you request it online?
Start an online assessment if…
- You need a standard medical certificate for work or study
- You need no more than 7 days, starting no more than 7 days ago
Choose a different service if…
- You need ACC, WINZ or another agency form
- Your illness needs an examination, urgent treatment or a different assessment
When to get care sooner
Some symptoms need urgent or in-person care.
Use a normal consultation or in-person care if you…
- need treatment or an examination, not only a certificate
- have new or worsening symptoms
- need ACC, WINZ or another agency form
What is a medical certificate?
A standard medical certificate records a clinician-reviewed period of illness or injury affecting work or study. The clinician makes the final decision after reviewing your brief history and requested dates.
- You need a standard certificate for a work or study absence
- You can briefly explain what happened and answer relevant safety questions
How your online consultation works
No appointment or video call to book. See the current clinician review time before you start.
- Tell QuinnDescribe your concern in your own words. Quinn, our AI assistant, gathers the information for your clinician.
- Clinician reviewA registered NZ clinician reviews your history and decides your care. They may ask for more detail.
- Receive your careApproved documents are saved in My care. Any prescription goes to your chosen pharmacy.
Keep your usual GP. You choose whether to share your approved consultation summary with your usual practice.
What we’ll ask about
Answer naturally. Quinn follows up on what matters to your situation, using these topics for the assessment.
- What illness or injury happened and how it is changing
- Only warning signs relevant to what you describe
- The exact dates selected in the date card
Frequently asked questions
What dates can it cover?
You can request up to 7 days, starting no more than 7 days before the assessment. The clinician may approve, amend or decline the dates after reviewing your history.
How do I receive it?
If a clinician approves your certificate, it is issued as a signed PDF and emailed to you. You can have it re-sent from your account at any time.
Is this the same as a sick note or doctor’s note?
Yes. Many people call a medical certificate a sick note or doctor’s note. If approved, yours is signed by a registered NZ clinician and covers your absence from work or study.
Can this service complete ACC, WINZ or another agency form?
No. This service provides only a standard work or study medical certificate. Use the relevant agency or a normal consultation for other forms.
What does it cost?
You pay only if a clinician approves your certificate, at the price shown on this page. Enrolled under-14s are free. Checking whether the service fits and the clinician review itself are free.
Can I get another certificate?
If you’re still unwell, or you’ve had several certificates from us recently, please see your usual doctor. They can examine you and plan your recovery.
Fees and practical details
Your consultation fee is shown before submission. Your card is charged only if care is approved; medicine and pharmacy costs are separate.