Life-threatening emergency? Call 111. Mental health crisis? Call 1737 or text 1737.
Skip to main content
← Back to care options
Stomach & bowel

Mild haemorrhoids

Previously diagnosed haemorrhoids causing mild bleeding, itching or discomfort again? Check whether this flare can be managed online. Rectal bleeding that has never been diagnosed needs an examination before treatment.

  • No appointment or video call
  • NZ clinician reviewed
  • Pay only if approved

What to expect

Talk to Quinn, our AI assistant. A NZ clinician reviews your history and decides your care.

  • For mild haemorrhoids, a clinician can explain how to keep stools soft and ease itching or discomfort
  • Dark or heavy bleeding, or severe pain, needs an examination

Is this service right for me?

Start an online assessment if…

  • Symptoms are mild, familiar and there are no concerning bowel or general-health changes
  • You can describe the bleeding, pain, bowel habit and any previous diagnosis

Use another service first if…

  • Significant pain at rest, a lump that cannot be reduced or feeling unwell
  • Dark or mixed-in blood, persistent bowel change, unexplained weight loss, new bleeding from age 50 or anaemia symptoms

When to get care sooner

Some symptoms need urgent or in-person care.

See a doctor today if you…

  • have significant pain even at rest
  • have a lump you can't push back in
  • have a fever
  • feel generally unwell

See your GP if you…

  • notice blood that's dark or mixed through your stool
  • have a bowel habit change lasting 6 weeks or more
  • have unexplained weight loss
  • are 50 or older with new bleeding
  • notice signs of low iron (unusual tiredness, breathlessness, looking pale)

About mild haemorrhoids

Haemorrhoids are swollen blood vessels around or inside the back passage, often caused or worsened by straining on the toilet or constipation. Mild symptoms like itching, discomfort or a little bright bleeding are common and usually settle with simple measures.

  • A familiar mild pattern of bright bleeding, itch, discomfort or swelling around bowel motions
  • Symptoms associated with constipation or straining without severe pain or general illness

How your online consultation works

No appointment or video call to book. See the current clinician review time before you start.

  1. Tell QuinnDescribe your concern in your own words. Quinn, our AI assistant, gathers the information for your clinician.
  2. Clinician reviewA registered NZ clinician reviews your history and decides your care. They may ask for more detail.
  3. Receive your careApproved documents are saved in My care. Any prescription goes to your chosen pharmacy.

Keep your usual GP. You choose whether to share your approved consultation summary with your usual practice.

What we’ll ask about

Answer naturally. Quinn follows up on what matters to your situation, using these topics for the assessment.

  • Bleeding, discomfort, itching, swelling and how long it has lasted
  • Bowel change, significant pain, ongoing bleeding or general illness
  • Previous diagnosis, constipation, medicines and treatments tried

Frequently asked questions

What causes haemorrhoids?

They're usually caused or made worse by straining during bowel motions, often linked to constipation or spending too long on the toilet.

Can haemorrhoids come back after they settle?

Yes, they can recur, especially if straining or constipation continues. If you keep getting them, an in-person check helps make sure everything still looks fine.

Is it normal to see a little blood, or does that always mean something serious?

A small amount of bright red blood on the paper after a bowel motion is a common, usually harmless haemorrhoid symptom. It's still worth mentioning though, so a clinician can check the pattern fits.

Fees and practical details

Your consultation fee is shown before submission. Your card is charged only if care is approved; medicine and pharmacy costs are separate.

Review time shown before you startStandard $29.90 · Member free until 1 December 2026First eligible consult free · Pay only if approved