Rosacea
Facial flushing or redness that keeps coming back? Check whether it fits rosacea and can be managed online. Quinn asks about your triggers and eye symptoms — if it fits, a clinician can advise on creams or gels.
- No appointment or video call
- NZ clinician reviewed
- Pay only if approved
What to expect
Talk to Quinn, our AI assistant. A NZ clinician reviews your history and decides your care.
- If the pattern fits rosacea, a clinician can recommend skin care and prescribe a cream or gel
- The clinician may ask for a clear face photo or more detail about your triggers
- Eye symptoms or severe disease need in-person care
Is this service right for me?
Start an online assessment if…
- The pattern is mild or moderate and typical of facial rosacea
- There are no eye symptoms, rapid worsening or thickened skin
Use another service first if…
- Eye pain, light sensitivity, vision change or other eye symptoms
- Severe or rapidly worsening disease, thickened skin or a spreading rash
When to get care sooner
Some symptoms need urgent or in-person care.
See your GP if you…
- get no improvement after a full course of treatment
- develop eye symptoms
- get severe or rapidly worsening disease
- get a new spreading rash
About rosacea
Rosacea is a long-term facial skin condition that can cause flushing, lasting redness and inflamed bumps. It's often triggered by things like sun, heat, spicy food or alcohol. Eye symptoms or a different rash pattern need an in-person examination rather than online treatment.
- Repeated flushing or persistent redness across the central face
- Small red bumps with triggers such as sun, heat, hot drinks, spicy food or alcohol
How your online consultation works
No appointment or video call to book. See the current clinician review time before you start.
- Tell QuinnDescribe your concern in your own words. Quinn, our AI assistant, gathers the information for your clinician.
- Clinician reviewA registered NZ clinician reviews your history and decides your care. They may ask for more detail.
- Receive your careApproved documents are saved in My care. Any prescription goes to your chosen pharmacy.
Keep your usual GP. You choose whether to share your approved consultation summary with your usual practice.
What we’ll ask about
Answer naturally. Quinn follows up on what matters to your situation, using these topics for the assessment.
- Where the redness is, flushing, bumps and possible triggers
- Eye symptoms, rapid worsening, thickened skin or a different rash pattern
- Treatments, pregnancy, medicines and relevant health conditions
Frequently asked questions
Is rosacea contagious?
No. Rosacea is not contagious. It is a long-term inflammatory skin condition.
Should I use steroid cream on facial redness?
No, unless a clinician has specifically prescribed it for another diagnosis. Topical steroid creams can worsen rosacea.
Can rosacea be cured?
No. Rosacea has no cure, but treatment and avoiding your triggers can keep it well controlled long-term.
Are there different types of rosacea?
Yes. There's a flushing/redness type, a bumpy type, a thickened-skin type (usually on the nose), and an eye-related type. This service covers only the mild-to-moderate flushing and bumpy types.
Fees and practical details
Your consultation fee is shown before submission. Your card is charged only if care is approved; medicine and pharmacy costs are separate.