Tell Quinn about your health
Quinn collects your health history and medicines for your clinician and pharmacist.
Annual care for stable long-term conditionsMedDirect.
MedDirect.
Your care,
sorted.
For WeCare-enrolled patients on stable long-term medicines.
- Annual care planClinician review and repeat prescriptions.
- Pharmacy coordinationYour pharmacy dispenses and delivers.
- Health checks followed upYour team manages routine monitoring.
$9.90per yearAnnual clinician consultation.
Medicine, pharmacy and rural delivery charges may apply. Separately booked appointments have their own fees.
How MedDirect worksYour care, planned.
Your care, planned.
Your prescriptions, coordinated.
Your clinician sets the plan
Your personal plan covers approved medicines, directions, repeat prescriptions and routine monitoring for the year.
Your pharmacy dispenses
Your pharmacy packs and delivers your medicines in sachets. See your care dates and delivery status in your plan.
We follow up your care
Your team follows up health checks and results, and coordinates repeat prescriptions with your pharmacy. Send secure messages between deliveries.
Your annual care planOne annual plan.
One annual plan.
Clear costs.
Your annual clinician review
Covers your yearly repeat-prescription and routine-monitoring plan. No additional MedDirect service fee.
Pharmacy costs and appointments
Your pharmacy supplies your medicines. Medicine, pharmacy and rural delivery charges are separate from the clinician fee and need your agreement before supply.
Separately booked clinic, phone and video appointments have their own fees.
Chat is not an emergency response service. For a life-threatening emergency, call 111. Staffed chat hours and response times will be confirmed before MedDirect opens.
Before you startIs MedDirect
Is MedDirect
right for you?
For confirmed WeCare-enrolled patients. Your clinician decides whether it fits.
It may fit if you…
- Want regular medicines and monitoring coordinated
- Have had stable medicines for at least three months
- Have had no recent treatment changes or related hospital visits
Another service may suit if you…
- Need frequent medication changes
- Take controlled medication
- Need close or high-risk monitoring
- Have new symptoms or side effects
Already on MedDirect and something changes?
Tell your team through your plan. Your clinician reviews changes before the next supply; the pharmacy checks each supply.
WeCare enrolment requiredMake WeCare
Make WeCare
your regular practice.
MedDirect starts after WeCare confirms your enrolment and your clinician approves your plan.
See what joining WeCare means →What enrolment means
WeCare becomes your usual GP. Your previous PHO enrolment ends. Each person, including each dependant, needs their own enrolment form.
Phone, video and care near you
WeCare clinics are in Christchurch and Selwyn. Elsewhere, you need a local provider for examinations and urgent in-person care.
Open WeCare enrolment form ↗Introductory promotion · for enrolled patients
Your first service month, free.
Standard pharmacy delivery included. Medicine, pharmacy and rural delivery charges may still apply.
How the promotion works
One free month. Two planned supplies. Your pharmacy dispenses one month’s prescribed medicines to start. Your free service month starts when they arrive.
Your pharmacy dispenses another one-month supply, about a month after the first. This does not extend your service month.
Both supplies need clinical and pharmacy approval. Outstanding trial-related results and follow-up stay with WeCare after the service month ends. Your final supply remains due.
Once per account, including dependants. Separate from your first free Quindlee consultation. Ongoing annual care needs your agreement; the trial does not renew automatically.
MedDirect is coming soon.
Need a regular medicine refill now? →WeCare MedDirect
Your application is being reviewed
You applied on . A clinician and pharmacist will review the information before MedDirect starts.
Pay for your accepted consultation
A clinician has accepted and signed your plan. Pay once to activate it; your card is not needed to apply.
Messages with your clinical team
Reply here if your clinician asks for one more detail before deciding.
WeCare MedDirect
MedDirect application not approved
You were not charged. Follow the clinic’s next step below or contact the team if anything is unclear.
Contact the teamIf your health or medicines have changed, you can apply again.
WeCare MedDirect
Welcome back — let's link your plan
We found a MedDirect record matching your phone number. Confirm your date of birth once and your plan appears here from now on.
We couldn't load your plan
Please try again in a moment.
WeCare MedDirect
Your care plan
Delivery is safely paused
Delivery is paused while the pharmacist checks the change. Do not stop or change your medicines unless a clinician tells you to.
What needs your attention
Action neededNext delivery
—
Your MedDirect care plan
Conditions covered
Medication allergies
Your medications
Your care plan
Everyday advice
What to watch for and when to seek help
Has something changed?
Choose the closest option. Important health or medicine changes immediately pause delivery until the team checks your plan.
For severe symptoms or a life-threatening emergency, call 111. This message service is not monitored as emergency care.
Talk to Quinn about your ongoing care
Report a change or complete your chronic-care review. Quinn prepares the information; your MedDirect care team reviews it.
Start Quinn CareHelp and messages
Quick answers cover routine questions — or send the issue straight to a person below.
Where is my delivery?
The latest delivery state and tracking reference appear above. If the date has passed or tracking does not update, choose Delivery below and the operations team will investigate.
What if I am running out?
Send a supply message now. Do not change the amount you take. The pharmacist will check the prescription and delivery state.
Can I change my delivery address?
Yes. Send the new address before the pharmacy dispatches the order. The team will confirm it securely before changing the delivery record.
What happens if my medicine changes?
Report it below. Delivery is paused automatically while a clinician reconciles the signed plan with the change.
Staffed chat hours and response times must be confirmed before MedDirect opens. Your team remains responsible for outstanding trial-related results and follow-up. Call 111 for an emergency.
Manage MedDirect
Sent to the team for review.
Care-plan history
Feeling unwell right now? Browse acute care.
In an emergency, call 111.