Choosing online care in New Zealand
Compare online GP services in New Zealand
Comparing Tend, CareHQ or another online GP service? With Quindlee, describe your condition to Quinn, our AI assistant. A registered NZ clinician reviews your history and draft plan. No appointment or video call to book.
Why choose Quindlee?
Quinn gathers your history first, so the clinician can focus on your care decision. That is how we keep the consultation fee low.
- No appointment to bookAnswer in your own time. The expected clinician review time is shown before you submit.
- Care plans, prescriptions and certificatesYour approved care plan and documents in My care; any prescription sent to your chosen pharmacy.
- A clinician is responsibleA registered NZ clinician decides on your care. You pay only if it is approved.
Online GP fees and consultation formats
Compare the way you receive care as well as the fee. Quindlee uses a written assessment followed by clinician review. The other services below offer live consultations, with different scope and appointment lengths.
| Provider | Consultation | Published fee |
|---|---|---|
| Quindlee | Written assessment and clinician review | $29.90 Standard Charged only if care is approved. |
| Tend | Online Now: on-demand video | $79.95 Check Tend fees |
| CareHQ | Booked GP consultation, 15 minutes | $83 Check CareHQ fees |
| Practice Plus | Booked virtual GP appointment | $82 Check Practice Plus fees |
| Pocket Lab | Booked video GP consultation | From $69 Check Pocket Lab fees |
| Bettr | Phone or video appointment | $79 Check Bettr fees |
| Emergency Consult | On-demand video; triage nurse first | $99 Check Emergency Consult fees |
Your price may be lower. Children, CSC holders, enrolled patients and eligible Southern Cross members may qualify for lower-cost or free care. Quindlee’s first eligible consultation is free once per account, including dependants; membership prices and offer conditions apply separately.
After-hours, public-holiday, international-patient and extended-consultation fees may differ. Check the provider’s current price for you before booking. Pharmacy charges are separate. Any online consultation may lead to a recommendation for in-person assessment; it does not guarantee a prescription or certificate.
Compare Tend, CareHQ and other alternatives
These services offer different types of care. Open a provider below to compare the format and check its current fees.
Tend — online video care and clinics
Tend’s Online Now is an on-demand video service available 24/7. Tend also provides in-clinic care and a separate medical-certificate service. You can use its casual online services without enrolling. Choose Tend when you want a live consultation; consider Quindlee for a listed request you can describe in writing. Tend’s service and fees.
CareHQ — booked GP and nurse consultations
CareHQ offers booked GP and nurse consultations, with different appointment types and lengths. Southern Cross members may have eligible consultations covered through MySouthernCross. Check that benefit before comparing prices. Quindlee’s listed care uses written questions and clinician review without a booked call. CareHQ’s services and fees.
Practice Plus — virtual GP appointments
Practice Plus offers virtual GP appointments. It may suit you when you want to speak with a clinician at an appointment. Quindlee may suit a focused care request that can be reviewed after you answer Quinn’s questions. Compare the service you need and the price that applies to you. Practice Plus’s current fees.
Pocket Lab — video consultations and online services
Pocket Lab offers video GP consultations, certificates, prescriptions, tests and referrals without changing your usual GP. Quindlee covers the care options listed in its menu; each explains the possible result before you start. Pocket Lab’s services and fees.
Bettr — phone and video consultations
Bettr offers phone and video appointments, with prices that vary by age, Community Services Card and enrolment. It also welcomes casual patients. Quindlee may be an alternative when you prefer to answer questions in writing and have your request reviewed without a call. Bettr’s current fees.
Emergency Consult — on-demand video consultations
Emergency Consult offers video consultations 24 hours a day, seven days a week, without a booked appointment or enrolment. Patients speak with a triage nurse before connecting with a clinician. This differs from Quindlee’s written consultation, where the expected clinician review time is shown before you submit. Emergency Consult’s services and current fees.
Provider information checked 25 September 2026 against the linked provider websites. Prices, hours and benefits can change. Children, Community Services Card holders and insured patients may have lower-cost or free options elsewhere. Quindlee is operated by WeCare and is independent of the providers compared here.
Choose the care that fits your need
Quindlee may suit you
- Your concern matches a listed care option.
- You are comfortable answering in writing and waiting for clinician review.
- You want a care plan, eligible prescription or work/study medical certificate.
A live appointment or in-person care
- You want to talk through several concerns.
- You need an examination or ongoing care with your usual practice.
- You need urgent help rather than waiting for an online review.
Find your condition or service
For a work or study medical certificate, check the certificate service. For a medicine request, our prescription guide explains where to start. You can also browse all care options to see their scope and what to have ready.
For a life-threatening emergency, call 111. For national online GP service information, see Health New Zealand.